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In the previous post, we talked about how to design effective user testing tasks to evaluate the usability of an interface. This post continues with this topic by highlighting a number of key strategies that you may need to use when conducting a formative user testing, whose main aim is to identify usability problems and ...
Recently we hired an external consultant to compare the usability of 2 email clients: Thunderbird and Evolution. I have taken some highlights from the report to compose this blog. Setting of the usability session The sessions took place in early June at the Canonical Office in London. Thirty participants were recruited. All of them used ...
In preparation for UDS, we conducted usability testing of Unity with general public users. We are now better informed as to where we should expend further efforts to enhance the experience for users working with Unity. I summarize my findings below. Participants Selection We asked an external recruiting firm to find 15 participants who a ...
When conducting and writing up user research findings, I make a point of defining the experience goals alongside participant’s actual real life goals. This is because, as users interact with a system, they are made to feel a certain way – just as people can, software can bring the best or the worst out of ...
